February 2022

Invoice/Order Export Query Issue

This release resolves a previously identified issue which results in inaccurate data while exporting the results of a query in CSV format from the Order index page.

Invoice Export Issue

We have fixed an Access Denied error when users were trying to export invoices

Order Sync Issue

This release resolves sync related to issues with Big Commerce when a previously synced order is deleted resulting in the deactivation of associated invoices, subscriptions, and orders.

Subscription Change/Downgrade

This release includes the following fixes:

We identified an error that occurred during subscription change/downgrade via the Chargebee User Interface due to duplicate addon keys.

The proration site-level setting was not replicating for subscriptions in Leap UI.

Send Sync Failure Emails

Using the Chargebee HubSpot integration, you can now configure Chargebee to send automated email alerts when a sync job fails. Chargebee sends notifications only for a specific type of job failure that includes missing deal pipelines and invalid/expired authentication.

Reconnect Chargebee with HubSpot

After configuring the Chargebee HubSpot integration, your account will get disconnected if you accidentally uninstall the Chargebee app. As part of this enhancement, you can connect again by providing your HubSpot credentials.

Subscriptions Rounding off

We identified and fixed a discrepancy with the rounding-off logic of Monthly Recurring Revenue (MRR) for subscriptions. Import subscriptions endpoint now supports a new input parameter activated_at which specifies the time when the subscription was activated.

Subscriptions Pricing Preview

This release makes it easier for you to locate and delete excess payments for a customer record and creating a new price point, the Pricing Preview now retains your input for preview and does not default to 1. This allows you to check how Tiered, Volume, or Stairstep pricing works for the same input.

Create/Update customer API issue

The Customer API was accepting only case-sensitive input for custom fields of type Checkbox. This led to pointless friction when using the API. The input is no longer case-sensitive.

Tiered Pricing Fix

While creating price points for addons or charges with tiered pricing, duplicate tiers were found for the price point, that blocked usage for metered subscriptions being updated through update_subscription API. This bug is now fixed!

Order Filter Fix

We noticed an error with the filters on the subscriptions dashboard that displayed all results irrespective of the condition applied with Order Id present/not present. This is now resolved.

Subscriptions Transfer to Live site

This release includes the following updates:

We fixed an issue with the transfer of configurations from a Test site to a Live site due to scalability.

When listing the total number of subscriptions in the Classic UI, the count values weren't rendering correctly. This has been set right.

Subscription Renewal issues

This release includes the following fixes:

While calendar billing and metered billing are used together, when the calendar billing JSON has a threshold period included, metered usages or any data added for the invoice were not considered/added for the threshold period. This is now fixed!

When the next billing date for a subscription with both metered and non-metered items is updated, upon closure of the pending invoice, the billing period of the metered items was found to be incorrect.

Invoice Fixes

We have released the following fixes

We now include line_item_taxes in invoices' export as it reduces manual efforts in data migration.

While backdating a subscription and its associated invoice is to be activated as of a part date, the date was found to not be captured as per selection. This is now fixed!

The usage notes added for usages can be displayed on the Usage PDF at each line item level, on-demand.

While configuring sales tax mapping for QuickBooks integration, the tax rates that were already configured under Taxes were not displayed.

Round off Difference

We have identified that the round-off difference is being wrongly calculated in the invoice with the amount displaying as "0" on each of the invoices synced in Xero. This issue is now resolved!

Migration for Invoices and Credit notes table to reflect correct Reason Code in Report Builder

As a part of this release, the Invoices and Credit notes in the Report Builder table will now reflect the accurate Reason Codes.

Private Sender Profiles for Non-Admin Users

Non-admin users were unable to configure private sender profiles for triggering action emails from the [link_static https://www.chargebee.com/blog/introducing-leapui/]Leap UI[] details pages. This issue has been resolved.

AWS timezone issue, Rev Rec Fixes, and Next Day force sync

The data missing in invoices due to the AWS time zone issue was fixed in the reports and Next Day force sync and response cache sanity was done.

Revenue Recovery Rate by Dunning Attempt(Every retry attempt)

As a part of this release, a new metric Revenue Recovery Rate by Dunning Attempt was added.

Offline payments

We have identified that offline payments were skipped due to sync failure. This issue is now resolved!

Subscription Issues

We've fixed multiple issues in this release:

While cloning an existing plan with a trial period to create a gift plan, a gift subscription was found to be created with In-trial status. This has been rectified.

Some subscription items were not being returned via the Estimates APIs. We've fixed that.

The application of multiple promotional credits or advance payments on the invoice was found to have discrepancies, while applied all at once.

Test site users for accounts created in the EU and Australia hosting regions were seeing some errors when using the Manual Discounts feature. This is fixed.

QuickBooks Google Pay sync

The transactions were failing to sync to QuickBooks with the error "Unhandled Payment Method GOOGLE_PAY" with Google Pay mapping enabled. This issue is now resolved!

Order Issues

This release resolves the following issues associated with Shopify and ShipStation orders:

Split orders when resynced led to quantity and other line-item is getting overridden in ShipStation.

We will no longer use the "Quantity* Total" instead of the "Quantity* Unit price parameter.

The customers' first and last names were being updated in Shopify based on the billing API.

Map additional fields for the company and deals

The Chargebee HubSpot Quote-to-Cash integration allows users to map up to five additional fields for syncing company and deal records in HubSpot to customer and subscription records, respectively in Chargebee. However, any updates to HubSpot additional fields were not passed on to Chargebee. As part of this release:

When the integration syncs company records, any update to company additional field values in HubSpot replaces the customer field values in Chargebee.

When the integration syncs deal records, any update to deal additional field values in HubSpot replaces the subscription field values in Chargebee.

Blank values in HubSpot additional fields do not overwrite values in Chargebee.

Australian Invoice Enhancement

In compliance with Australia's tax invoice rules, Chargebee's invoices will now capture the Goods and Service Tax (GST) for each line item indiviually