July 2025

Solidgate payment gateway now supported in Chargebee (Private Beta)

Chargebee now supports Solidgate as a payment gateway, allowing you to accept card payments from customers in over 150 countries across 100+ currencies.

Why is this important?

Solidgate's infrastructure supports efficient cross-border processing, dynamic routing, and real-time analytics, helping you optimize payment success rates and minimize fraud. This ensures reliable, scalable operations for global businesses and greater visibility into transaction data.

How can you use it?

Contact Chargebee Support to get Solidgate enabled in your Chargebee site. Add Solidgate as a payment gateway by going to Settings > Configure Chargebee > Payment gateways in your Chargebee site to start accepting Mastercard, Visa, American Express, and Discover payments worldwide. Learn more about setting up Solidgate in Chargebee.

J.P. Morgan Mobility Payment Solutions gateway now supported in Chargebee (Private Beta)

Chargebee now supports the J.P. Morgan Mobility Payment Solutions gateway, enabling you to accept a wide range of payment methods, including cards, BACS, and SEPA, tailored for the needs of the auto and mobility sector.

Why is this important?

With J.P. Morgan Mobility Payment Solutions' gateway, you can confidently offer your customers more ways to pay and improve your payment reliability. Backed by advanced technology and a secure platform, you will enhance customer satisfaction and streamline your transactions. It allows you to process recurring payments using Cards, BACS, and SEPA, while leveraging Chargebee's automation and reporting capabilities.

How can you use it?

Contact Chargebee Support to get J.P. Morgan Mobility Payment Solutions enabled in your Chargebee site. To configure J.P. Morgan Mobility Payment Solutions, go to Settings > Configure Chargebee > Payment Gateways and connect your J.P. Morgan Mobility Payment Solutions account. Learn more about setting up this integration.

Payconiq by Bancontact now supported via Adyen (Private Beta)

Chargebee now supports Payconiq by Bancontact through the Adyen payment gateway, allowing you to offer secure and flexible mobile and desktop payment options to customers in Belgium.

Why is this important?

Payconiq by Bancontact is a popular mobile payment method that combines Bancontact's reliability with the convenience of the Payconiq app. By adding this payment method, you can support both one-time and recurring payments and deliver a smoother payment experience for your Belgian customers.

How can you use it?

Contact Chargebee Support to get Payconiq by Bancontact via Adyen enabled in your Chargebee site. To get started, go to Settings > Configure Chargebee > Payment Gateways, select the Adyen payment gateway, and enable Payconiq by Bancontact via Adyen. Learn more about using Payconiq by Bancontact via Adyen Chargebee.

Grandfathering in Entitlements (EAP)

Chargebee now supports grandfathering item entitlements, giving you fine-grained control over how updates to your plans, features, and pricing are rolled out. You can now choose whether these updates apply only to new subscriptions or all subscriptions. Learn more in our API docs.

Why is this important?

Grandfathering entitlements helps you retain customer trust by honoring existing agreements for current subscriptions, while still allowing you to introduce new features, pricing, or changes for new subscriptions. It allows you to support customer retention, increase product adoption, and execute operational changes without impacting your existing subscribers.

How can you use it?

Currently, this feature is in EAP. Write to the Chargebee EAP team to get this enabled.

Level 3 data now supported for Adyen

Chargebee now supports Level 3 data for Adyen, allowing you to provide enhanced transaction details when processing B2B and B2G credit card payments.

Why is this important?

With Level 3 Data support, you can include more detailed transaction information during payment processing. This lowers your interchange fees and improves the accuracy of your transaction reporting, making your payment operations more cost-effective and transparent.

How can you use it?

When using Adyen as your payment gateway in Chargebee, Level 3 data will be included automatically for eligible transactions.

New payment methods and gateways now publicly available

The following payment methods and gateways are now publicly available in Chargebee: - Online Banking Poland via Adyen - Boleto via Stripe - Bank of America

Why is this important?

With these payment gateways and methods moving out of beta, the public availability of these features broadens the payment coverage options among your customers' diverse payment preferences. This allows you to expand your reach and meet a wider range of payment options without the need for Chargebee's support intervention.

How can you use it?

Configure these payment methods and gateways directly from your Chargebee site to start accepting payments right away.

Unlock granular insights with VUD in UBB reporting

You can now access detailed subscription and customer-level breakdowns in the Top Addons by Revenue report with the newly added View Underlying Data (VUD) functionality.

Why is this important?

This enhancement helps you examine overage addon revenue data more thoroughly by offering quick access to the specific subscriptions and customers that contribute to the report's figures.

How can you use it?

In your Chargebee Billing site, navigate to Usages > Metered Features > Metered feature name > View Details > Revenue Analytics > Top Addons by Revenue. Click the Subscriptions or Customers columns in the report to display the underlying data.

Icelandic Króna (ISK) is now supported as a zero-decimal currency

Chargebee Billing now supports Icelandic Króna (ISK) as a zero-decimal currency.

Why is this important? Following recent regulatory changes, ISK no longer supports fractional values. Previously, applying taxes like 24% VAT could result in decimal invoice amounts (e.g., 12.4 ISK), which are now invalid in real-world transactions.

How can you use it? To enable ISK in Chargebee Billing, follow these steps:

• 1. Navigate to Settings > Currencies > + Add Currency.
• 2. In the Choose your Currency section, select the currency as ISK - Icelandic króna.
• 3. Click Add Currency.

New in-app EAP and BETA landing pages to boost feature adoption

Previously, whenever you came across an EAP or BETA feature in Chargebee Billing Documentation, requesting access meant going through manual Typeform flows, leading to limited onboarding. To simplify access and accelerate feature adoption, we now offer a new in-app experience for selected EAP and BETA features with fewer steps. These are the feature documents where you can experience this new flow - Subscription Ramps, Omnichannel Subscriptions, Salesforce CPQ Integration, Usage-Based Billing, Customer Transfer, Payment Components, Payment Schedules, and Advance Invoices.

Why is this important? Adoption of early-stage features often stalls when customers face friction in discovering or signing up for them due to the multiple steps involved. With more new features entering the EAP and BETA phases, a better integrated approach is essential for our customers' onboarding and improving operational efficiency.

How can you use it? If you go to an EAP or BETA feature in Chargebee Billing Documentation, you will see a callout with a Request Access option. Click Request Access, and on the feature page, click Request Access again to register your interest.

Apple Pay button visibility improved

The Apple Pay button in Chargebee checkout is now displayed only when a customer has an eligible Apple Pay payment method in their wallet. This update prevents confusion by hiding the button for customers who cannot complete payment with Apple Pay, resulting in a clearer and more efficient checkout experience.

Accuracy fixes for Checkout's French translation

On the full-page layout for Checkout, we've corrected the translation for "addons" to reflect the intended meaning in French.

Email templates now support contract term placeholders

You can now use contract term-related merge fields in Invoice Posted email notifications without encountering errors. Previously, adding these placeholders, copied from other templates like Invoice Generated resulted in a key word 'contract_term' not found error, as the support for contract parameters had not been extended to net-D email templates. With this fix, contract details can be included in the notification content, giving you greater flexibility to personalize and inform customers about their billing commitments directly in the invoice communication.

Addon billing cycle now accurately validated against subscription

You'll now receive accurate validation when setting addon billing cycles in relation to the subscription's billing cycle. Previously, the system simply compared the numeric values of the billing cycle fields without factoring in the actual billing periods, causing errors when an addon's cycle appeared numerically greater than the subscription's, even if it was logically valid.

Amount mismatch error fixed

If you have taxes enabled in Checkout, after entering their address and proceeding to click on Subscribe, your customers may have encountered an error "The paymentIntent's amount does not match the transaction amount." . We've fixed the issue.

Payment Component auto-fill issue resolved for GoCardless direct debit

When using Payment Component to initiate direct debit payments via GoCardless for an existing customer, their billing details were not being pre-filled on the GoCardless-hosted page. This issue has been resolved. The customer's saved billing information is now automatically populated, helping reduce drop-offs and speeding up payment completion.

Dropdown alignment issues in Payment Components are now fixed

We've fixed an issue where suggestions in the card and address fields on Payment Component weren't aligning properly with their respective input boxes. With this fix, dropdowns now appear neatly positioned, making it easier for your customers to select and enter their information accurately.

Missing help text fixed for custom fields in full-page Checkout

Help text for custom fields in the full-page Checkout layout now appears as expected. Previously, while you could configure help text for custom fields in Checkout, it was not showing up in the full-page layout. This issue has now been fixed, ensuring that your customers receive the necessary context when filling out custom fields during checkout.

Subscription limit setting enforced in full-page Checkout

Customers using the full-page layout in Checkout could previously create duplicate subscriptions if they had multiple Checkout sessions open simultaneously even though the Allow customers to have multiple subscriptions setting was disabled. This has now been fixed, so you can be assured that subscription rules are enforced even when multiple sessions are active.

Intuitive 'Update' button for legal agreements on Checkout

Previously, the Update or Save button in Checkout's legal agreements editor appeared active even when no changes had been made, but didn't respond to clicks, causing confusion. We've fixed this so that the button remains greyed out until there are actual changes to save.

Incorrect first invoice flag on renewal invoices has been fixed

Some users encountered incorrect invoice metadata where renewal invoices were erroneously marked with "first_invoice": true, particularly under scenarios involving consolidated invoicing and zero-dollar subscriptions with Hide zero value line items enabled. This resulted in misclassification of recurring invoices and triggered inaccurate customer notifications. Additionally, invoices generated using the Create invoice for unbilled charge API were incorrectly labeled as originating from "Scheduled Activity." Both issues have been resolved to ensure your invoice metadata and source fields are accurately represented, even when handling complex subscription setups or zero-dollar items.