Release Notes

Updates, changes, and improvements at Chargebee

August 2022

August 2022

Aug '22Bug FixesRevenueStory

Goal Enhancements

When we set a goal with a percentage, we are unable to find the line graph for the created goal.

Aug '22EnhancementsRevenueStory

Product and subscription history data sources

Customers are able to join Product and subscription history data sources and analyze historical MRR by Plan

Aug '22EnhancementsRevenueStory

Visual Reports Updates

Visual reports are not enabled for all existing test sites including new trial signups.

Aug '22EnhancementsRevenueStory

Report builder bug fixes

The invoices that are actually present in the report were not found in the downloaded export but this issue is fixed with this release.

Aug '22Bug FixesSubscriptions

Subscription Fixes

This release includes the following enhancements and fixes:

A banner is now displayed for customers who have migrated to Leap UI from Classic UI, which provides an option to revert back to Classic UI and provide their feedback. However, the following pages will not revert to Classic UI. This includes Orders, Quotes, Transactions, Email Logs, and Events.

Quotes were not updated with the latest price when edits were made to the one-time charge. This is now fixed!

The change to the subscription did not result in an MRR update.

An error was identified with the contract end date being displayed erroneously when multi-decimal support is enabled on your Chargebee site.

Aug '22New FeatureNotifications

Contract Renewal Reminder

We have introduced a new reminder notification called Contract renewal reminder for merchants when a customer's contract renews for a new term.

Aug '22Bug FixesCRM Salesforce

Salesforce CRM Integration Package v1.52.1

The following issues are resolved in this release.

An error message appears when the user attempts to validate the Payment & Shipping information step when adding an item to a subscription through the change subscription operation in Salesforce.

During sales-driven workflows, when a mandatory addon is attached to a plan, the user was unable to modify the quantity of the plan.

An additional section appears even if the sync rule for Opportunity states that nothing should be done.

Aug '22Bug FixesAccounting Integration

Xero/NetSuite CRI

We have fixed the null pointer exception received during the initial sync of Xero with this release.

Aug '22EnhancementsCRM HubSpot

HubSpot Quote-to-Cash Enhancements

The following features have been introduced for HubSpot Quote-to-Cash integration.

Contract terms renewal - You can now create subscriptions with contract terms out of HubSpot deals.

Configure e-invoices for customers who are authorized to receive them while creating subscriptions automatically and Via UI.

Aug '22Bug FixesSubscriptions

Tiered Add-on Price Mismatch

It was identified that any changes or discounts made to the tiered addons on a quote do not reflect while the customer accepts the quote and uses checkout to complete the purchase. This is now fixed!

Aug '22Bug FixesEntitlements

Features Index Page Runs on a Loop

When the site contains exactly 25 features, if we scroll down on the Feature Index page it shows an indefinite loop of the same twenty-five features. This is fixed!

Aug '22Bug FixesEntitlements

Inherited Entitlement not Displayed

On the Subscription Mapping page, when an overridden feature is removed from a subscription, the corresponding inherited record(if present) was not displayed in the right pane of the mapping page. This is fixed!

Aug '22New FeatureCRM Salesforce

Salesforce CRM Integration Package v1.52

The following features have been introduced in this release.

You can configure e-invoices for customers who are authorized to receive them when creating or updating Chargebee customers in Salesforce.

You can now grant access to users who are part of a Salesforce public group like system administrators or sales managers to view and modify fields while they create subscriptions. When a user belongs to multiple groups with different permissions, the system assigns that user the highest permission across all groups.

Utilizing the Generate Checkout URL button while creating subscriptions, you can now seamlessly retrieve checkout links and use them in your sales workflows.

While configuring sync rules for plans and addons, you can now use custom fields on the Salesforce product to match with Chargebee items.

You can now schedule the Chargebee Salesforce integration to auto-sync Chargebee customers, subscriptions, invoices, and more records every 10 minutes.

While creating subscriptions from opportunities, customers can now pay via their bank account while using the checkout link to complete their purchases.

Aug '22New FeatureCRM Salesforce

Salesforce CRM Integration Package v1.52

The following features have been introduced in this release.

The integration now allows sales users to modify an existing quote.

You can now create/change subscriptions from an opportunity for 'future' state subscriptions as well.

Aug '22Bug FixesAccounting Integration

Xero/NetSuite CRI

Xero Invoice sync discrepancy in failure sync is fixed with this release.

Aug '22EnhancementsRevenueStory

New Order-related data sources and fields are now available within Report Builder to help customers build custom reports.

Aug '22EnhancementsSubscriptions

User Experience Improvements

This release includes the following user interface enhancements:

On the Customer Index Page, the active subscriptions will display first and implement the following sorting order

Active subscriptions are charged based on the plan, add-ons, and billing period.

Future Subscriptions that are yet to go into trial or active state on the specified date in the future.

In Trial Active subscriptions that are in trial mode.

Non Renewing Subscriptions that are scheduled to cancel and will no longer renew.

Canceled Inactive subscriptions that will no longer renew.

Customers can now create plans based on the currencies that are configured on their Chargebee site. This will help minimize errors associated with incorrect selection and improve user experience.

We have introduced a new tag to identify subscriptions that are Non-Renewing to differentiate them from subscriptions that are in Cancelled status.

Aug '22New FeatureUser Experience

UTF-8 Support

We now support UTF-8 (UCS Transformation Format ) characters for email fields in the Chargebee application.

Aug '22Bug FixesSubscriptions

Subscription Fixes

This release includes the following fixes:

Any change associated with a plan would directly impact all coupons that were applied to the plan and add-ons too, even though the change was supposed to apply to the plan only.

We identified that the billing cycles were not included as part of the retrieve subscription with scheduled changes.

Aug '22EnhancementsAccounting Integration

QuickBooks CRI

We have fixed the issue with merchants receiving a null-key error when they have not provided the state field in the billing or shipping address.