Release Notes
Updates, changes, and improvements at Chargebee
Release Notes
Updates, changes, and improvements at Chargebee
RevRec now runs on multiple data warehouse nodes which makes data backup and restore easier. It increases scalability of the warehouse to better support you, especially those with large data volume. RevRec can migrate existing customers between different data warehouse nodes to provide better response performances.
We have made the following improvements:
Direct contract expense recognition - RevRec now supports expense recognition that mirrors the contract term based revenue recognition. Similar to the existing function, it can be used to recognize expenses following revenue recognition in the invoice as contract method. The direct expenses will be allocated to all line items in the subscription and recognized based on the service start and end date at each line item level, over the complete subscription duration.
Support for voided invoices - Voided invoice will reverse out the previously invoiced amount and thus impact the deferred revenue balance for the subscription and does not affect revenue recognition or total contract value.
Introducing a new web UI based report that shows recognized revenue and deferred revenue balance on monthly basis at customer, subscription, invoice and product level. This report is specifically designed for invoice as contract revenue recognition with subscription and invoice ID provided for sales order and invoice.
The UI for connection configuration to third party systems such as CRM, billing, and accounting systems can now only be accessed by users with site admin roles. This reduces the risk of accidental or incorrect setting of the configuration which can cause data sync issues.
We have made the following enhancements:
Ability to provide Subscription ID and Invoice Number at line item level for Sales orders, so you can link the revenue recognition results to the data in source systems more easily.
RevRec Reporting license for migrating existing CB customers to RevRec only.
Minor bug and stability issue fixes.
Support for differential pricing has been added to the recommended addons for the full-page layout of checkout. This allows you to offer different pricing based on the product or subscription being purchased and provides more flexible pricing options for customers during Checkout.
Note: This feature is in beta. Submit a request to enable this feature.
We have fixed the following issues with this release:
VAT was not applied for an invoice with taxable plan even though the associated customer was taxable and billing address of the customer was available.
Scheduling a subscription change at the end of the term to remove fixed type coupon using subscription update for items API was found not to work.
Event based addons were found to erroneously appear twice on the UI during checkout, though only charged once.
Customers were unable to cancel subscriptions from the portal with a reason code.
Adding manual discount to a subscription with an addon resulted in the addon being removed.
Direct debit payment options via GoCardless have been added to the full-page layout of checkout. You can now offer your customers the ability to pay using ACH, SEPA, BACS, and Autogiro in the full-page checkout. Direct debit is a widely used payment method in the EMEA region, and this integration will enhance the payment experience for those customers.
Note: This feature is in beta. Submit a request to enable this feature.
As a merchant integrating Chargebee and collecting SEPA payments, you can now collect SEPA payments through the BlueSnap gateway when you integrate with Chargebee Hosted pages. This allows you to offer a seamless and secure payment experience to your customers who prefer to make payments through SEPA. To start using this feature, simply integrate Chargebee with Bluesnap and configure your SEPA payments in Chargebee.
To improve the customer experience and prevent multiple event deliveries, we skipped generating and sending Subscription Entitlement-created events during the Initial Data Load phase. This will reduce the number of events being delivered, ensuring a smoother and more efficient experience for customers with a large number of subscriptions.
Account hierarchy support has been added to the full-page layout of Chargebee hosted Checkout. This feature allows customers with account hierarchy enabled to make payments against their own account instead of the parent account when using Checkout. This ensures that invoices are generated and payments are made against the correct account.
Note: This feature is in beta. Submit a request to enable this feature.
The following issues were fixed with this release:
The Regenerate Invoice button was not working on the second click.
The Usage details page of the subscription was displaying the plan name instead of the addon name.
Refreshing the invoice while viewing the invoice PDF kept downloading the usage pdf.
The Total Exclusive VAT label was not displayed and the vat amount was found to be displayed twice on the credit note advanced view page.
After creating an adjustment credit note for the entire invoice amount, the invoice details page displayed Refundable Credit Note cannot be issued from this invoice as the creditable amount is USD 0.00 message.
The confirmation popup message to remove applied credits was found to be incorrect.
The default value while creating a refundable credit note for a fully paid invoice from the UI was 0.
Now, you will experience the upgraded version of the Time Machine landing page. We've replaced the old tech stack with the latest version, which is now aligned with our API-first framework and Leap UI. In addition, you'll notice some fresh design changes that enhance the overall user experience.
With this release, we have started support for multi-tenant login capability in which a user who belongs to multiple merchant teams can log in to all the instances and switch between the instances easily. >The following capabilities are introduced:
The system will allow a seamless user-invitation workflow to an already existing user (existing in some other merchant team)
The system will allow seamless updating/editing of a user without impacting the user's access to other accounts.
The system will allow deleting a user from a company, but can still be a part of other companies.
The system will allow a user to select the desired instance that they want to log in to after entering the relevant User ID and password.
The system will allow the switching of instances from the portal.
With this release, the system will allow the user and customer mapping to go through from Imports and the UI, even if the new user has not yet accepted the invitation.
This release will have the following impact:
User and Customer Mapping - The upload will be successful and the changes will reflect at the customer level. Successful mapping and FPOC and SPOC will be done to the respective customer even if the user has not yet accepted the invitation.
Under the Contacts Tab in the customer Fly out page - The new user will be visible in the FPOC and SPOC list even if the invitation is not yet accepted.
We now support both the Apple App Store Server Notification versions 1 and 2. With v2 notification, a subtype is also introduced by Apple for a few primary notifications.
The following are the benefits of using v2 notifications:
Only one notification per subscription event can be sent. Therefore, multiple notifications will not be processed.
It covers more events for the in-app purchase like subscription expiration, offer redemption, and more.
It allows you to send test notifications.
The Sync Overview page is introduced to view the status of each purchase receipt and take corrective actions if required. Earlier the Sync Overview page was available only for the Apple App Store but now it is available for both, Google Play Store and Apple App Store.
Note: This feature is in beta. Terms and conditions apply. Submit a request to enable this feature.
The following issues were fixed:
Text color for card components and other payment methods were not changing simultaneously.
On loading the page, the pop-up button for the brand logo was not showing up in the brand setting.
Improvement to loading the themes and colors brand settings rightly.
Note: This feature is in beta. Terms and conditions apply. Submit a request to enable this feature.
The following issues were fixed:
You can change all settings to Chargebee defaults while exploring customizations.
Fixed issues with the See it in action button to preview Checkout.
The following issues were fixed with this release:
Credit note amounts were not validated for individual line items of an invoice, thus allowing adjustments beyond the invoice value.
Manual discount was not getting applied to a metered subscription. Though the discount was reflecting on the invoice, customers were getting charged for the amount without the discount.
Invoice was found to be automatically closing regardless of the metered billing setting being configured to manually close the invoice.
Multiple subscriptions were canceled due to 'Currency Incompatible With Gateway', and upon reactivation, some of the subscriptions were found to have a missing invoice.
A 500 exception was displayed while attempting to import an advance invoice for a canceled subscription.